![]() ![]() Verify your account by entering your Microsoft PIN.On the Sign-in options page, click the Password option, and then click the Change button.Press the Windows key, type " sign-in options", and then press Enter.If you are still unable to update the username via import please reach out to the Platform Support Team (LOD-SF-PLT) as they provide support on the import process for both EC and non-EC enabled instances.Changing the username and password in Windows 11 Change password.This purged record will need to be permanently deleted via the user permanent purge first before you can modify the username of your existing user. When you try to import the updated file, if you see the following error message "Failed to add/update user "test user" (N/A N/A N/A): General Error with error code -27" it means that there is a purged record for this username in our database.If a EC enabled instance, imports to update the username must be carried out via:Įmployee Data Import > Import Employee Data with 'Basic User Data' option.If a non-EC enabled instance, imports to update the username must be carried out via:Įmployee Export > Export UDF > Employee Import > Import UDF.Refer to article 2686245 for further information, and check the note in the people profile Help Portal section covering permissions on employee data. Username should not be edited from the People Profile UI, as it may lead to inconsistent behaviour and application errors.If you maintain the Username field on an Employee Profile portlet and are unable to change the value via the UI please try to Update the value via an Import.If a customer does not have a HRIS Sync Mapping, EC is not involved in this process at all.If you are updating the username in an EC portlet and are unable to do so, this will be caused by the username already being in use or used for a soft purged employee, please see the following KBA for further detail - 2328243 - HRIS Sync: Configuring a sync-mapping from an EC field to username (EP).Please note this is not a recommend HRIS Sync Mapping.If they do, then the username should be maintained in the relevant EC portlet instead. You can check this by exporting the Succession Data Model, scrolling to the bottom section “sync-mappings” and see if any of the mappings point to the standard-element “username”.Please view 2089382 - User Import Error - Duplicate Username - Platform Username is not handled as standard in Employee Central, therefore Username should be maintained via Admin Center > Import Employee Data > Basic User Data import (UDF import), but some customer configurations do capture a Username value in EC and synchronize it to EP.Please View: 2493579 - Employee Central: Person/User IDs Used Within Employee Central - SuccessFactors Employee Profile This can and should be used for single sign-on (SSO). You can configure this field to be visible in the UI, by setting the field to visible, but it is not advised to make them editable, as this can cause inconsistent behavior and application errors. The username can be changed via import or Manage Users, for non EC instances. If a concurrent employment or global assignment is added to the employee, or the employee is rehired to a new employment then the system automatically assigns another user name and user ID to the employee. It can be different from the User ID and Person ID but for simplicity it is often the same value. The username field is the field that a user's uses to sign in and is generally mapped from the Person ID for EC customers on initial hire. The username field, is stored in the basic user field/employee export file.
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